BOOKING POLICY

What does it mean when I make a booking?

When you book an appointment through the booking page using your correct name and details, your spot is officially reserved.

By making a booking, you are agreeing to attend your appointment at the DATE & TIME you selected.

When should i arrive?

Please arrive 5–10 MINs before your appointment time.

When you arrive, you can come up to the garage and ring the doorbell, or wait in your car until I let you know to come through.

Can i cancel my booking?

Yes. You can cancel your appointment up to,

3 HRS BEFORE your scheduled time.

The earlier you let me know, the better, as it gives me time to offer that spot to another client who may be waiting.

What happens if i forget or miss my booking?

You will receive an email reminder and/or text reminder for your booking, so please make sure you know the date and time of your appointment.

If you do not attend your booking and you do not cancel through your email or message me directly, this will be considered a NO-SHOW!

What is a “NO-SHOW” ?

A NO-SHOW means you did not attend your appointment and gave no notice beforehand.

If you no-show, you may be required to pay the cost of the missed appointment before booking again.

If you no-show more than twice, I may no longer be able to keep you as a client. I have other clients waiting for appointments, and missed bookings affect my schedule and take away a spot from someone else.

Please respect the time

I completely understand that things come up, but communication is important.

If you cannot make your appointment, please cancel or message me as early as possible. This helps me keep the day running smoothly and allows someone else to take the spot.

Its All Love Family!!